JazzBuzz's Privacy Policy

To create and manage your account on JazzBuzz, we collect certain necessary information. The core principle of our privacy policy is simple — we only take what we genuinely need.

Personal Identification Information

• Full Name (as per National ID)
• Date of Birth (for 18+ age verification)
• Mobile Number or Email Address
• Current & Permanent Address
• National ID or Passport Number (during KYC verification)

Financial Information

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction history and amounts
• Deposit & Withdrawal Records

Device & Technical Information

• IP Address & Browser Type
• Device Model & Operating System
• How long you spent on the platform and which pages you visited
• Login time and location (for security purposes)

Under JazzBuzz's privacy policy, collected data is used only for specific purposes. Below is a clear breakdown of what information we use and why.

Marketing Communications

With your consent, we'll keep you informed about new promotions, bonus offers, and updates. You can turn off these notifications at any time — easily from your account settings.

JazzBuzz uses cookies to deliver a better experience on our website. Cookies are small data files stored in your browser that help remember your preferences.

Cookies We Use

• Essential Cookies: To keep your login session active and ensure account security.
• Performance Cookies: To analyze which sections of the site are used most.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: To show you relevant promotions that match your preferences (with your consent).

JazzBuzz does not use any cross-site tracking technology. Your browsing habits are never shared with other sites.

The most important aspect of JazzBuzz's privacy policy is this — we never sell your data. However, in certain limited cases, some information may need to be shared to keep our services running.

Data Sharing Scenarios

• Payment Processors: Only the financial information necessary to process deposits and withdrawals is shared with bKash, Nagad, and Rocket.
• Game Providers: Licensed game providers may access limited data to keep games running properly.
• Security Services: Device and transaction data may be shared with security partners to detect fraud.
• Legal Authorities: We are legally required to provide information upon court order or at the request of a regulatory authority.

International Data Transfers

JazzBuzz is an international platform. In some cases, your data may be stored on servers outside Bangladesh. However, international data protection standards are upheld at all times.

JazzBuzz does not retain any data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration the account is active, and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulations.
• Gaming History: 2 years after account closure.
• Support Conversations: 1 year after the issue is resolved.
• Cookie Data: Up to 12 months or until the browser is closed.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.

Under JazzBuzz's privacy policy, you have certain fundamental rights over your personal data. You can exercise these rights at any time through our support team.

Robust technical security is a core pillar of JazzBuzz's privacy policy. We follow the highest industry standards to keep your data protected.

Technical Security Layers

• 256-bit SSL/TLS Encryption: Active across all pages of the site, with no gaps in data transfer.
• Two-Factor Authentication (2FA): Option to enable additional OTP verification at login.
• Firewall & DDoS Protection: Unauthorized access is blocked at the server level.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Password Hashing: Your password is hashed using the bcrypt algorithm — no one can read it.

Your Role Matters Too

Our recommendations for maximum security:

• Use a strong, unique password (letters + numbers + symbols).
• Avoid logging into your account over public Wi-Fi.
• Keep 2FA enabled — it's the strongest protection for your account.
• If you notice any suspicious activity, contact the support team immediately.

JazzBuzz is an 18+ platform. Under our privacy policy, we do not knowingly collect information from minors, and they are not permitted to create an account.

• Date of birth is verified at the time of registration.
• Age verification documents are mandatory during the KYC process.
• If an underage account is identified, it is immediately suspended and all associated data is deleted.
• If parents have any concerns, they can contact our support team — we act quickly.

JazzBuzz may update this privacy policy as needed. When changes are made, we will:

• This page will display the date of the most recent update.
• For significant changes, you will be notified via your registered email or through a platform notification.
• At least 7 days' notice will be given before any major changes take effect.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page periodically.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The JazzBuzz privacy team typically responds within 48 hours.

• Live Chat: Click the chat icon at the bottom of any page on the site — the fastest way to reach us.
• Email: [email protected] — for all privacy-related requests.
• General Support: [email protected]
• FAQ: on our FAQ page Get answers to common questions.